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Wines, Hampers & Gifts

Terms & Conditions

Terms and conditions

Orders

Are accepted by us on the understanding that the terms and conditions have been understood and accepted by you.

Prices

We aim to maintain our prices for 12 months (January 2018 - December 2018) but regret that if extraordinary circumstances occur it may be necessary to pass on, without notice, any increases over which we have no control.

Payments

Payments to be made with order by Cash or Bacs. Call 01386 422902 or 07581348623.  Alternativey,  email Gemma Quinton on [email protected] to arrange.

VAT & Duty

These are charged at the current rate (January 2018). We reserve the right to change prices subject to a change in the rate of duty & VAT. Some goods contain zero rated VAT; on these items VAT is charged on the due amount only.

Amendments

We reserve the right in the event of an item or vintage not being available to substitute with an item(s) of equal or greater value.

Photography / Text

All contents are as those listed, props such as plates, glasses etc are not included unless mentioned in the relevant list. Photographic colours are printed accurately as possible but may vary to the actual colour of the product. Weights, dimensions and capacities given are approximate only.

Delivery / Claims

Please ensure that a full and correct address is given (with postcode) as any additional carriage costs resulting from errors will be charged. 

Delivery charges are £6.00 per order.  All items are insured.  Next Day delivery is offered on all products ordered before 1pm. Orders received Sat/Sun will be despatched on the following Monday.

Claims for breakages or other damage must be made within 24 hours of delivery. Claims outside of this period will be rejected. All goods and packages that are subject to a claim must be kept for inspection by the carrier.

Liability

Gemma Quinton shall not be liable for any loss which might occur after the parcel has been signed for on delivery. Our liability, in any circumstance and whatsoever the consequences, relating to any parcel ordered is limited to the invoice value of the parcel itself.

Samples

Requested samples shall be invoiced at the prices shown in our brochure and on our website.

Title

All goods supplied will remain the property of Gemma Quinton Floral Design & Wedding Planning so long as any money is outstanding. Gemma Quinton shall not be liable for any verbal arrangement altering the above terms and conditions.

Refunds

Refunds will only be given for faulty or damaged goods, please return the item(s) with proof of purchase. ( Refunds will only be credited with the same payment method as the original purchase.)

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